Blendshome.com (“Blends”, “we”, “our”, “us”) is operated by Bayt Al-Mazj Trading, a registered retail company in the Kingdom of Saudi Arabia. We are committed to protecting your privacy and keeping your personal data secure in line with applicable laws and industry best practices in Saudi Arabia.

1) Information We Collect

• Personal Information: name, username, gender, age.
• Contact Information: phone number, email address, shipping and billing addresses.
• Technical Information: IP address, device and browser type, cookies and similar technologies.
• Transaction Details: orders, payment methods, returns and exchanges.
• Preferences: favorite products, shopping patterns, engagement with offers.
• Communication Records: inquiries, complaints, and feedback through the website or customer service channels.

2) How We Use Your Information

• To process orders, shipping, and delivery.
• To issue invoices and manage payments.
• To enhance and personalize your shopping experience.
• To communicate with you about orders or inquiries.
• To send promotional offers and marketing communications (with opt-out options available at any time).
• To manage loyalty programs and special offers.
• For internal analytics and to develop new products and services.

3) Data Sharing

We do not sell your personal data to third parties. We may share certain data with:

• Shipping and delivery providers.
• Secure payment gateways.
• Marketing and digital advertising partners under appropriate privacy safeguards.
• Government authorities where required by law.

We share only what is necessary and under agreements that restrict use to the stated purposes.

4) Data Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Online payments are processed via secure, encrypted channels.

5) Your Rights

Subject to Saudi Arabia’s Personal Data Protection Law (PDPL), you have the right to:

• Request access to your personal data.
• Request corrections or updates.
• Request deletion (“Right to be Forgotten”) unless we must retain data by law.
• Withdraw consent to processing at any time.
• Object to direct marketing uses of your data.

To exercise your rights, contact us at wecare@blendshome.com.

6) Cookies

We use cookies to improve your experience—remembering preferences, analyzing traffic, and personalizing offers. You can disable cookies in your browser; some features may not function properly.

7) Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law, then securely delete it.

8) Policy Updates

We may update this Policy from time to time. Your continued use of the site signifies acceptance of the latest version.

9) Contact Us

For privacy inquiries, please email wecare@blendshome.com.